How can I track my order?
Once your order has shipped, you will receive an email with a tracking number.
I purchased it. However, I can’t remember my member’s login information.
Your login credentials have been automatically sent in your welcome letter email.
Please check for that specific email. Check your spam email folder if you don’t see it in your inbox.
Once you find your details, add the email to your allow list, so you get all emails sent.
How long will it take for my purchase to get to me?
All orders are dispatched in 7 to 14 business days.
If you live in the USA, your order is then sent with USPS, and it can take 21 days or three weeks for delivery. You will receive a shipping notification once your item has been shipped to track, which will contain your tracking number.
What is your returns policy?
Returns must be processed within 30 days of your purchase for physical purchases. We will only exchange if an item is defective.
Do you offer discount codes?
Yes, we can send discount codes when we have specials. To receive these special discounts, join the Mysterious Quest Newsletter.
How can I verify proper sizes and what products are made from?
Located on the product page is a Size Guide link that will provide all sizing options.
I like a loser fit and almost always buy my t-shirts and hoodies a size larger than fits me.
Can I contact you?
If you want to contact me to say hello, want to sponsor a video or reach out for customer service, you can do that on our contact page.